Full Job Description
Join Our Team as a Social Media Manager!
Are you an innovative and creative social media marketing professional looking to make a significant impact? Domino's, the leading pizza delivery and carryout chain, is seeking a passionate Social Media Manager to join our dynamic team in Grand Rapids, Michigan. In this pivotal role, you will shape our online presence and engage with our audience in a meaningful way. As part of our enthusiastic marketing team, you will have the opportunity to craft compelling content that resonates with our customers, drives sales, and builds brand loyalty.
Your Role:
As the Social Media Manager, you will be responsible for developing and implementing our comprehensive social media strategy to boost brand awareness, increase engagement, and support our overall business objectives. You will lead our social media efforts across various platforms, including Facebook, Instagram, Twitter, TikTok, and LinkedIn. Your creativity and strategic thinking will be crucial in bringing our brand voice to life. Key responsibilities include:
- Content Creation: Craft engaging and original content that aligns with our brand's vision and resonates with our target audience.
- Strategy Development: Develop and execute innovative social media strategies that leverage industry trends, seasonal promotions, and community events.
- Engagement: Actively engage with our online community, responding to comments, messages, and reviews in a timely and professional manner.
- Analytics and Reporting: Monitor and analyze performance metrics to measure the success of social media campaigns, using insights to drive continuous improvement.
- Collaboration: Work alongside cross-functional teams, including digital marketing, public relations, and customer support to ensure cohesive messaging and branding.
- Crisis Management: Develop and manage response strategies for any potential controversies or issues on social media, ensuring brand reputation remains intact.
- Trend Monitoring: Stay informed about the latest social media trends, tools, and best practices to ensure our strategies remain fresh and relevant.
What We’re Looking For:
The ideal candidate will be a self-motivated, creativity-driven individual with a passion for social media and a strong understanding of how to leverage it for brand growth. Our perfect Social Media Manager will have:
- Experience: At least 3-5 years of social media management experience, preferably within the food and beverage industry.
- Proven Track Record: A portfolio demonstrating successful social media campaigns and initiatives.
- Strong Communication Skills: Exceptional written and verbal communication skills, with an ability to engage audiences and convey complex messages simply.
- Analytical Mindset: Proficiency in analytics tools (e.g., Google Analytics, social media analytics platforms) with a proven ability to interpret data and make informed decisions.
- Creativity: A keen eye for design with experience in graphic design tools (e.g., Canva, Adobe Creative Suite) preferred while collaborating with designers.
- Social Media Expertise: Thorough knowledge of various social media platforms, trends, and algorithms to ensure our strategies are optimized for success.
- Adaptability: Ability to thrive in a fast-paced and ever-changing environment while managing multiple projects and deadlines.
What We Offer:
At Domino's, we value our employees as much as we value our customers. We are eager to find an enthusiastic Social Media Manager who can grow and thrive in our supportive and inclusive workplace. We offer:
- Competitive Salary: A salary commensurate with experience, plus performance bonuses.
- Comprehensive Benefits: Health, dental, and vision insurance, plus a 401(k) plan with company match.
- Work-Life Balance: Flexible work hours, including remote work opportunities, to accommodate your lifestyle.
- Professional Development: Opportunities for continuing education and training, including workshops and industry conferences.
- Culture of Innovation: A creative work environment that encourages innovative ideas and collaboration.
- Employee Discounts: Enjoy discounts on our delicious pizza and other menu items!
Why Work at Domino's?
Domino's is not just about pizza; it’s about a culture of excellence, dedication, and innovation. Recognized as a leader in the foodservice industry, we are committed to creating exceptional experiences for our customers. Our brand has a rich history of delicious food, community involvement, and quality service—making us a fantastic place to work and grow your career. By joining us, you'll be contributing to a well-respected company that values teamwork, integrity, and community.
How to Apply:
If you're ready to take your social media career to the next level and make an impact within a leading global brand, we want to hear from you! Please submit your resume, a cover letter detailing your relevant experience, and a portfolio of your work that showcases your expertise as a Social Media Manager. Join Domino's in Grand Rapids, MI, and help us connect with our community like never before!
We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Don't miss this chance to become a pivotal player in one of the most recognized brands in the world. Apply today and help us deliver exceptional pizza experiences to Grand Rapids and beyond!